aifrontdesk.org
โ† all industries

Appliance Repair

One-truck owners need a desk that screens the job before you roll.

Fridge down, washer leaking, dryer no-heat diagnostics.

What you're losing today

  • โ€”Every truck roll has to be worth it โ€” screening model + symptom + warranty status on the phone saves you hours.
  • โ€”Warranty work has different pricing and paperwork than retail โ€” caller needs different handling.
  • โ€”You can diagnose 40% of issues over the phone โ€” stop doing it yourself, let the AI ask the 6 questions.
  • โ€”Parts availability needs to be checked before you commit to a day โ€” too easy to lose a day on a wild goose chase.

Who actually calls

Homeowner

"Fridge stopped cooling overnight โ€” food spoiling"

$175 diagnostic โ†’ $400 repair

Homeowner with warranty

"Washer under 1-yr Samsung warranty"

$95 warranty-authorized visit

Landlord

"Dryer in rental unit not heating"

$200 + recurring relationship

The intents your agent handles

Each intent has its own screening questions, routing rule, and SMS reply. You don't script any of it โ€” we've pre-tuned the appliance repair prompt and it updates as your business changes.

Fridge / freezer

DISPATCH

Refrigeration not working

Washer / dryer

BOOK

Laundry appliance issue

Dishwasher

BOOK

Dishwasher repair

Oven / range

BOOK

Cooking appliance issue

Warranty work

CALLBACK

Under manufacturer warranty

How it books

  • โ€ขFridge issues with food at risk dispatched same-day if before 2pm.
  • โ€ขAlways capture brand + model # + age before booking โ€” 30% of calls can be refused if parts aren't available.
  • โ€ขWarranty work routed to owner callback โ€” paperwork handled separately.

What you get after every call

[aifrontdesk] appliance repair call just came in. Caller: {{caller_first_name}} ยท {{caller_phone}} Wants: {{intent_label}} โ€” "{{summary}}" Reply: BOOK CALLBACK QUOTE IGNORE

Delivered to your cell within ~30 seconds. Reply with a single word to tell the agent what to do next.

Ready to stop missing appliance repair calls?

60-day free pilot. We set up your number, calendar, and the tuned appliance repair prompt.

Start my pilot