Call recording notice

Required disclosure under Florida Statute § 934.03

Florida is a two-party consent state. When you call a business using FrontDesk Florida, the call may be recorded for quality and scheduling. Before any recording begins, our AI agent will tell you the call may be recorded and ask you to confirm that it is okay to continue.

If you decline

If you tell the agent you don't want the call recorded, the recording stops, no transcript is retained, and the agent continues the conversation without creating a stored call record beyond basic metadata (caller number, time, duration).

How recordings are used

Recordings and transcripts are used to create your booking, deliver SMS confirmations, and produce the business owner's monthly review. They are stored in a tenant-isolated Supabase Postgres database for 12 months, unless you request earlier deletion.

Contact

Questions or deletion requests: privacy@frontdeskflorida.com.