FROM THE TEAM
Notes from building AI FrontDesk.
Compliance, voice-AI engineering, what we're learning serving Florida small businesses. One post every two weeks, written by Carlos.
·5 min read
Why we built a vertical AI receptionist (and why "horizontal" is a marketing word)
Most AI receptionists ship one assistant that says "I'm sorry, I can't help with that" eight times. Here's why we built twelve different ones — and what that actually changes in the call.
Read →·6 min read
Florida is a two-party-consent state. Here's what your phone line actually needs to say.
Florida's Security of Communications Act (FIPA, § 934.03) requires every party on a call to consent before recording. We walk through what compliance looks like in plain English — and where most small businesses get this wrong.
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