AI FrontDesk vs Numa
Numa is a YC-backed AI receptionist service that started in auto retail and has expanded into other service verticals. They emphasize SMS-driven workflows and dealer-management-system integrations.
Numa pricing: Custom enterprise pricing — Numa publishes ranges around $400-$800/month per location depending on call volume and the integrations bundle. Annual contracts.
WHERE WE WIN
- Transparent monthly pricing — $99 (Solo), $249 (Standard), or $449 (Pro), no annual lock-in, no per-location surcharge. Cancel any time during the 60-day pilot.
- Designed for one-shop owner-operators rather than multi-location dealer chains. Less feature surface, dramatically lower price.
- Per-booking metering on Standard/Pro means a slow month costs you only the base subscription, not a high contract minimum. Solo is flat-rate, no metering at all.
- Vertical models tuned for four Florida solo-operator trades (pool service, handyman, barber, hair salon) — Numa's depth is in auto retail.
- We don't require a DMS or shop-management-system integration. Calendar is the source of truth.
WHERE THEY WIN
- Better fit for multi-location operations with shared booking systems.
- Deep dealer-management-system integrations (CDK, Reynolds, Dealertrack) we don't replicate.
- Industry brand recognition in auto retail.
THE MATRIX
Side-by-side, feature by feature.
| Feature | AI FrontDesk | Numa |
|---|---|---|
| Transparent monthly pricing | ||
| No annual contract | ||
| Per-booking metering (pay only when work books) | ||
| Dealer-management-system integrations | ||
| Multi-location consolidated dashboard | ||
| 60-day free pilot | ||
| Vertical models for home-services trades | ||
| Florida two-party consent compliance | ||
| Live calendar booking during call |
WHO NUMA IS FOR
Multi-location auto dealerships, multi-rooftop service chains, and operations where the AI receptionist needs to talk to a back-office DMS. Numa earns its enterprise pricing in those use cases.
WHO WE'RE FOR
Florida single-location pool, handyman, barber, and hair-salon owners who don't want an annual contract or a 5-figure-a-year price tag. We're the receptionist for the shop with one truck or one chair — not the chain with twenty.
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Pricing and feature claims about Numa were sourced from their public marketing site as of 2026-05-03. If anything's out of date, email hello@aifrontdesk.org and we'll fix it.